Privacy & Cookie Policy

• Organisation name: PZArts CIC

We are and Community Interest Company based in Cornwall, UK. For data protection purposes, we are the datat controller.

• Registered address: 124 City Road, London EC1V 2NX

• Email for data protection queries: hello@pzartscic.co.uk

a) Contact Form (Personal Data)

When you contact us through our website form, we may collect the following information:

• Your name

• Your phone number

• Your email address

• Your message

This data is only used to respond to your enquiry and is not shared or used for marketing without your consent.

b) Website Analytics (Anonymous Data)

We may also collect information about how you use our website through cookies and analytics (see Section 7).

When you visit our website, we collect standard anonymised usage data via tools like Google Analytics or similar. This may include:

• Geogrpahical region (broad, not exact location)

• Page visited and time spent on each page

• Device type and browser

This information helps us understand how visitors interact with the website and improve user experience. It cannot be used to identify you personally.

We process your personal data in order to:

• Respond to your enquiry or request

• Maintain a record of our communications with you

• Improve our website and services

• Understand how users engage with our site

Our lawful basis for processing this information is legitimate interest – specifically, to respond to your enquiry and manage ongoing communication.

We DO NOT:

• Share your date with third parties for marketing

• Sell or trade personal information

• Use your data for profiling or automated decision-making

We currently use your data internally and do not share it with third parties, except where required by law.

In future, if you choose to sign up to a newsletter, we may share your details with a trusted email marketing provider (such as Mailchimp or similar to enable our newsletter to be sent). This will only apply if you opt in to receive newsletters.

Please note that our website hosting provider may have access to data submitted via the contact form as part of their technical services.

We keep enquiry data (personal contact form data) securely for up to one year after communication with you has ceased, unless there is a legal requirement or ongoing need to retain it. After this period, your data will be securely deleted.

Analytics data is anonymised and retained according to our analytics provider's standard policies.

You have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.

• Correction: You can ask us to correct any inaccurate or incomplete data.

• Deletion: You can ask us to delete your data.

• Restriction & withdraw consent: You can ask us to restrict or stop processing your data.

• Complaints: You can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.

To exercise any of your rights, please contact us at hello@pzartscic.co.uk.

Our website uses cookies to improve user experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

We use cookies to:

• Enable website functionality

• Understand how visitors use our site (analytics)

• Improve performance and user experience

We will be adding Google Analytics to help us understand visitor interactions. Google Analytics uses cookies and may collect anonymised data about your device and browsing behaviour. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

When you first visit our site, you will be asked to accept or reject cookies through a consent banner.

We take appropriate measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy & Cookie Policy from time to time to reflect changes in law or our practices. Please check this page periodically for the latest version.